Frequently Asked Questions
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No. It's sad but true. Maine law doesn't allow retailers like us to ship wine in or out of the state, so we're not able to ship from our online shop.
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Cape Elizabeth — Please leave a phone number so we can call to arrange local delivery.
Casco Bay Lines Ferry — Island delivery to Peaks, Little Diamond, Great Diamond, Long, Chebeague and Cliff. Please include name, phone number and island of the recipient. All orders must have a freight account to charge upon drop off at Casco Bay Lines. We deliver to Casco Bay Lines Ferry Friday & Saturday for the 12pm ferry.
By placing an order for Casco Bay Island delivery you authorize Maine & Loire to deliver the wine to the Pier. Once orders leave Maine & Loire, you, the buyer become responsible for the shipment of alcohol and are responsible for any loss or damage to the goods in transit.
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No, we took a step back from hosting private events. As a 2-person business, and parents to 3 kids, we have decided to focus our energies on keeping consistent shop hours and hosting public in-store events.
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Yes, all the time! For wedding and event venues, we first ask that you confirm outside wine is allowed — some venues require wine to be purchased in-house through their catering company.
Before we send over your curated list, here's how the process works so it's smooth on both ends:
Real-time inventory. We source from what's currently available in the state, and stock changes constantly — sometimes daily for popular wines.
Your list is built when you're ready. We hold off on putting together your curated list until you're actually ready to make decisions and place your order. That way, everything on it is truly available to you.
Please decide promptly. Because inventory moves fast, we ask that you review the list and finalize your selections within [3–5 business days] of receiving it. If too much time passes, some wines may sell out and we'd need to put together a fresh list — which takes extra time on both ends. A quicker turnaround just helps us make sure you get every bottle you love on the first go. We want to make this as seamless and fun as possible!
Once you're ready, email us at here with your event date, guest count, and budget to start the conversation, and we'll pull a curated list just for you!
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In lieu of a paper punch card we have a loyalty program for those shopping in-store. You can sign up with your phone number the next time your in!
HOW DOES IT WORK? You get a “star” for every visit to the shop or bar ($20 value or more). After 5 visits you’ll have a 10% discount to use in the shop! Each star expires after 1 year if it is not redeemed.
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Our online shop (Squarespace) doesn't connect to our in-store POS system (Square), which is where gift cards are issued. Because of this, gift cards can only be redeemed in person at the shop.
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Return Policy: Please bring the defective, opened bottle (with wine inside) to the shop. We will exchange for a new bottle or issue a store credit. Per state law we can only accept returns for (opened) defective bottles. Once wine is purchased and leaves the store we cannot accept returns for unopened bottles.
Cancellation Policy: We are happy to cancel your online order within 14-days of purchase if it has not left the shop. All cancellations are subject to a 4% credit card fee coverage and a 10% re-stocking fee. Orders are non-refundable after 14 days. If orders are not picked up within 3-months of order date, we will return wine back into inventory and issue a store credit in your name.